Terms and Conditions

Welcome to Photobooth Goa. By using our website, making an enquiry, confirming a booking, or using our services, you agree to the following Terms and Conditions. Please read them carefully before booking any service.

1. Introduction

Photobooth Goa provides photobooth and event experience services for weddings, parties, corporate events, birthdays, private functions and other celebrations in Goa and nearby locations. These Terms and Conditions apply to all customers who visit our website, enquire about our services, make payments, or book any service from Photobooth Goa.

2. User Responsibilities

By using our website or booking our services, the customer agrees to:

• Provide accurate event, contact and billing information
• Confirm the event date, time, venue and service requirements before booking
• Make payments as per the agreed terms
• Ensure proper space, power supply and access at the event venue (a 230VAC power supply socket must be made available at the location)
• Inform us in advance about venue restrictions, permissions or timing limitations
• Use our services in a lawful and respectful manner
• Avoid damaging photobooth equipment, props, backdrops or accessories

The customer will be responsible for any damage caused to Photobooth Goa equipment due to misuse, negligence or misconduct by guests or event attendees.

3. Products and Services

Photobooth Goa offers event-related services which may include, but are not limited to: photobooth setup, Digital Mirror Photobooth, DSLR Photobooth, 360 Video Booth, Audio Guest Book, Video Guest Book, Retro Booth, High Angle Photobooth, instant photo printing, customized photo templates, props and accessories, and event add-ons. Service inclusions may vary depending on the package selected. Final service details will be confirmed through quotation, invoice, WhatsApp, email or written confirmation.

4. Pricing and Payments

All prices are based on the selected service, package, event location, event duration, customization requirements and availability.

• Advance payment of 75% is required to confirm the booking
• Balance payment before or on the event date
• Additional charges for extra hours, custom requirements, travel, waiting time or last-minute changes

A booking is confirmed only after the required advance payment is received. Photobooth Goa reserves the right to cancel or release an unconfirmed booking if payment is not made within the agreed timeline. Payments can be made through UPI, bank transfer, Razorpay, cards or other approved methods. Once payment is made, kindly send us the screenshot or transaction details.

5. Shipping and Delivery

Photobooth Goa primarily provides event-based services and does not usually ship physical products. For event services, “delivery” refers to the setup and execution of the booked service at the customer’s venue, subject to venue access, permissions, traffic, weather and other practical conditions. Any physical items, prints, albums or digital files to be delivered after the event will be communicated separately.

6. Cancellation and Refund Policy

If the client cancels the event for any reason, Photobooth Goa (WHN Next) shall be entitled to retain 50% of the advance amount. Notice of cancellation must be sent via email by the client. If cancellation occurs less than 30 days prior to the event, the full advance amount will be retained. If the client has paid the total fee upfront, the same terms apply.

If the client decides to postpone or change the event date, an official email must be sent. To consider accommodating the new date at the original price, we must be informed within 30 days of the notice; the new date must be no more than 12 months after the original; and accommodation is subject to availability. Photobooth Goa is entitled to retain the non-refundable, non-transferable fee (50% of the total booking) regardless of when written notice is given.

If we cannot accommodate the new date, or written notice is made less than 30 days before the event, the client is responsible for the remaining balance. Any agreed refunds will take a minimum of 30 days from the agreed date and are made via Indian bank transfer (GPay optional); bank/GPay details must be provided by the client.

7. Event Delays and Venue Issues

• Punctuality: the service provider will strive to adhere strictly to the agreed time frame
• Minor delays of up to 30 minutes may be understandable due to unforeseen circumstances
• Delays exceeding 30 minutes may result in additional charges
• Extended service: an extension of one hour incurs an additional fee of INR 5,000

8. Technical Issues

In the worst-case scenario where, due to technical error, Photobooth Goa is unable to perform its regular service at the event, we would try with a regular photo booth using a DSLR camera and provide printouts. If we are unable to use the photo booth due to technical reasons, a 100% refund will be given to the client within 30 days of the event.

9. Limitation of Liability

Photobooth Goa shall not be liable for any indirect, incidental, special or consequential loss, including loss of business, loss of data, event disruption, emotional distress or loss caused by factors beyond our control. Our total liability for any claim shall not exceed the amount paid by the customer for that particular service.

10. Intellectual Property Rights

All content on the Photobooth Goa website — text, images, graphics, logos, designs, service names, templates and branding — belongs to Photobooth Goa or its respective owners. Customers may not copy, reproduce, modify, distribute or use any content without prior written permission. Event media captured during services may be used for portfolio, social media, marketing or promotional purposes unless the customer requests privacy in writing before the event.

11. Data Usage and Privacy

Digital data (content, photographs and videos) clicked by Photobooth Goa is stored on our digital cloud for a period of 3 months and may be used for promotional purposes on social media, websites or other WHN Next platforms. If the client does not want content published, prior information must be provided. If data is requested by the client, a Google Drive link will be shared, available for 3 months only.

12. Force Majeure

Photobooth Goa shall not be held responsible for failure or delay due to circumstances beyond our control, including natural disasters, extreme weather, strikes, accidents, government restrictions, road closures, power failure, illness or other unforeseen events. In such cases we will try to provide a suitable alternative, reschedule, or mutually resolve the matter.

13. Changes to Terms and Conditions

Photobooth Goa reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this website. Continued use of the website or services means the customer accepts the updated terms.

14. Contact Information

Photobooth Goa — Business Name: WHN Next. Address: WHN Next, Ucassaim, Pello Vaddo, Bardez, Goa, India 403507. Phone: +91 9146970951. Website: https://photoboothgoa.com/